We want you to be able to buy with confidence from us. So if you buy something and you're not totally happy with it, for whatever reason, we will be happy to exchange or refund you (minus original delivery costs).
Our policy lasts 14 days. If after 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To make it easy and convenient for you, we will arrange a waybill and collection for your returned Nude Ritual item. All you need to do is handover the item in its original packaging to the driver. You will, however, be responsible for the shipping fees returning your item. These costs will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
International orders are subject to duties and taxes billed by your country's customs department upon arrival. Duty, customs tariffs, taxes, and VAT are set by the destination country. Nude Ritual is not responsible for any duties, customs, tariffs, taxes and VATs applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.
If you refuse a shipment from Nude Ritual, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Nude Ritual, Cape Town. This amount will be deducted from your merchandise refund. If the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
For any more information regarding our returns, please don't hesitate to contact us